DRAFT for review by counsel. Not legal advice.

CG Recruit Terms of Service

Effective date: [EFFECTIVE DATE]

These Terms are an agreement between MYCG AI TECH LLC, a Kentucky limited liability company ("we", "us"), and the company or person that signs up for CG Recruit ("Customer", "you"). CG Recruit is a product of MyCG.AI. By creating an account, clicking to accept, or using the service, you agree to these Terms. If you accept for a company, you confirm you have authority to bind it.

1. The service

CG Recruit is software for IT staffing firms. It helps your team read vendor requirement emails and resumes, match candidates to roles, draft outreach, run written candidate screenings, collect right to represent (RTR) confirmations and references, and prepare submissions. Many features use artificial intelligence ("AI").

2. Accounts and users

You are responsible for everyone you invite to your workspace and for what they do in it.
Keep login details private. Tell us at [SUPPORT EMAIL] if you think your account was accessed without permission.
You must be at least 18 and use the service for business purposes only.

3. Your data

"Customer Data" means everything you or your users put into the service, or that candidates, references and vendors send to you through it, including resumes, messages, screening answers and documents.
You own Customer Data. You give us permission to host, process and transmit it only to provide, secure and support the service for you, and as described in the Data Processing Addendum ([DPA LINK]).
For candidate and contact personal data, you are the controller and we are your processor.
We do not sell Customer Data, and we do not use it to train AI models. Our AI providers are contractually barred from training on it.

4. Your responsibilities

You agree to:

Have a lawful basis and any required notices and consents for the personal data you load and the people you contact.
Get consent before sending text messages, and honor opt outs (see the SMS Terms and Acceptable Use Policy).
Follow all laws that apply to your recruiting, including TCPA, CAN-SPAM, state privacy and telemarketing laws, EEO and anti-discrimination laws, and the FCRA where it applies.
Follow our Acceptable Use Policy ([AUP LINK]).

5. AI output and human review

AI output (match scores, screening scores, summaries, drafts, document reads, integrity signals) can be wrong or incomplete. It is a suggestion, not a decision.
A person on your team must review AI output before relying on it. You are responsible for every hiring, submission or rejection decision.
Screening integrity signals (for example paste events, tab switches, typing activity and time per answer) are indicators only. They are not proof of misconduct and must not be the sole basis of an adverse decision.
Do not use the service to make decisions based on any characteristic protected by law.

6. Work authorization documents

If you upload a work authorization document, the service reads it with AI, keeps the extracted fields, and discards the file. You are responsible for verifying work authorization through lawful channels (for example Form I-9 and E-Verify where applicable). The service is not an employment eligibility verification system.

7. Fees and billing

Plans, prices and usage limits are shown at checkout or in your order. Fees are billed in advance through Stripe and are non-refundable except where the law requires otherwise or we say so in writing.
Trials end on the date shown. Unless you cancel, a paid plan starts when the trial ends.
Plans may include limits on AI usage, messages or seats. We may pause the affected feature until the next period or an upgrade if you go over.
You are responsible for taxes other than taxes on our income.
Message carriers and providers may charge pass-through fees (for example SMS registration fees). We will show these where they apply.

8. Suspension

We may suspend access, after notice where practical, if you do not pay, if your use breaks the law or the Acceptable Use Policy, or if your use puts the service, other customers or recipients at risk (for example high complaint, bounce or opt out rates).

9. Term and termination

These Terms last while you use the service. You may cancel at any time in the app or by writing to [SUPPORT EMAIL]. Cancellation takes effect at the end of the paid period.
We may end these Terms with 30 days notice, or right away for a material breach that is not fixed within 10 days of notice.
After termination you can export your data for 30 days. After that we delete Customer Data as set out in the DPA, except where the law requires us to keep it.

10. Our intellectual property

We own the service and everything we provide as part of it. You get a limited, non-exclusive, non-transferable right to use it during your subscription. If you send us feedback, we may use it without obligation to you.

11. Confidentiality

Each party will keep the other's non-public information confidential and use it only for this agreement, with at least reasonable care.

12. Warranties and disclaimers

We will provide the service with reasonable skill and care. Otherwise, to the extent the law allows, the service is provided "as is" and we disclaim all implied warranties, including merchantability, fitness for a particular purpose and non-infringement. We do not promise that AI output is accurate or that the service will be uninterrupted.

13. Limitation of liability

To the extent the law allows:

Neither party is liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue or data.
Each party's total liability under these Terms is capped at the fees you paid us in the 12 months before the claim.
These limits do not apply to your payment obligations, your breach of the Acceptable Use Policy, or either party's indemnity obligations. [COUNSEL: confirm carve outs and any separate cap for data breaches.]

14. Indemnity

You will defend and indemnify us against third party claims arising from Customer Data, your recruiting and hiring decisions, messages you send through the service, or your breach of these Terms or the law. We will defend and indemnify you against third party claims that the service, as we provide it, infringes their US intellectual property rights.

15. Changes

We may update the service and these Terms. For material changes to these Terms we will give at least 30 days notice by email or in the app. Continued use after the effective date means you accept the change.

16. General

Governing law: the laws of the Commonwealth of Kentucky, without regard to conflict of law rules. Courts located in [COUNTY], Kentucky have exclusive jurisdiction. [COUNSEL: consider arbitration and class action waiver.]
You may not assign these Terms without our consent, except to a successor of your business. We may assign them to an affiliate or successor.
Neither party is liable for delays caused by events beyond its reasonable control.
These Terms, the Privacy Policy, the DPA, the SMS Terms, the Acceptable Use Policy and any order form are the whole agreement.

17. Contact

MYCG AI TECH LLC, [ADDRESS]. Email: [SUPPORT EMAIL].